Port Saint Lucie, FL 34984
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WHAT IS A CALL CENTER SPECIALIST?
Work with the clinical staff to schedule patients and ensure that the center’s work flow runs efficiently
Answer and direct all incoming calls
Update and manage the appointment book with the provided scheduling guidelines
Manage large amount of inbound and outbound calls in a timely manner
The ability to identify patients needs, clarify information, and provide solutions to possible issues
Basic computer skills
Good listening and verbal skills
Update and manage the appointment book with provided scheduling guidelines
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